The Vault Store

Shipping Policy

Last Updated: June 2026

At The Vault Store, we are committed to delivering your orders safely and on time. Please review our Shipping Policy for details regarding order processing, shipping, and delivery.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During sales, festive seasons, or high-demand periods, processing times may be slightly longer.

2. Shipping Coverage

  • We currently ship across India.
  • Delivery availability may vary depending on the serviceability of your location.

3. Delivery Timeline

Estimated delivery times:

  • Metro Cities: 3–5 Business Days
  • Tier 2 & Tier 3 Cities: 5–8 Business Days
  • Remote Locations: 7–10 Business Days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.
  • Free shipping offers may be available on selected orders or promotional campaigns.

5. Order Tracking

Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp, allowing you to monitor your shipment status.

6. Delayed Deliveries

While we strive for timely delivery, The Vogue Store is not responsible for delays caused by:

  • Courier service disruptions
  • Natural disasters
  • Government restrictions
  • Incorrect shipping information provided by customers
  • Other circumstances beyond our control

7. Incorrect Address Information

Customers are responsible for providing accurate shipping details. Orders returned due to incorrect or incomplete addresses may incur additional shipping charges for re-dispatch.

8. Damaged or Missing Packages

If you receive a damaged package or if any item is missing, please contact our customer support within 48 hours of delivery with relevant photos and order details.

9. Order Cancellation

Orders can only be canceled before they are shipped. Once dispatched, cancellation requests may not be accepted.

10. Contact Us

For any shipping-related questions or assistance, please contact our customer support team through our Contact Us page.

By placing an order with The Vogue Store, you agree to this Shipping Policy.

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